Privacy Policy

This Privacy Policy describes how www.gutovery.com (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information that can uniquely identify an individual as “Personal Information.” See the list below for more details on what Personal Information we collect and why.

Device Information

Examples of Personal Information collected:

  • Version of web browser, IP address, time zone, cookie information, what pages or products you view, search terms, and how you interact with the Site.

Purpose of collection:

  • To load the Site accurately for you and to perform analytics on Site usage to optimize our services.

Source of collection:

  • Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.

Disclosure for a business purpose:

  • Shared with our e-commerce platform to process data.

Order Information

Examples of Personal Information collected:

  • Name, billing address, shipping address, payment information (including credit card numbers, Apple Pay, Amazon Pay, Google Pay, our e-commerce platform payments, and PayPal), email address, and phone number.

Purpose of collection:

  • To provide products or services to you, process your payment information, arrange for shipping, provide invoices and/or order confirmations, communicate with you, screen orders for potential risk or fraud, and, when in line with your preferences, provide you with information or advertising relating to our products or services.

Source of collection:

  • Collected directly from you.

Disclosure for a business purpose:

  • Shared with our e-commerce platform and Shipstation to fulfill your orders.

Customer Support Information

Examples of Personal Information collected:

  • Name, billing address, shipping address, email address, and phone number.

Purpose of collection:

  • To provide customer support.

Source of collection:

  • Collected directly from you.

Disclosure for a business purpose:

  • Shared through Microsoft Outlook Mail for customer service responses.

Sharing Personal Information

We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:

  • We use our e-commerce platform to power our online store. You can read more about how our e-commerce platform uses your Personal Information here.
  • We may share your Personal Information to comply with applicable laws and regulations, respond to subpoenas, search warrants, or other lawful requests for information, or otherwise protect our rights.

Behavioral Advertising

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications, including:

  • Google Analytics: Helps us understand how customers use the Site. Read more about how Google uses your Personal Information here.
  • Facebook Pixel: Analyzes user behavior for marketing purposes.
  • Constant Contact: Sends promotional and discount information.

You can opt out of targeted advertising by visiting the Digital Advertising Alliance’s opt-out portal at http://optout.aboutads.info/.

Using Personal Information

We use your Personal Information to provide our services to you, including: offering products for sale, processing payments, shipping and fulfillment of your order, and keeping you up to date on new products, services, and offers.

Automated Decision-Making

We do not engage in fully automated decision-making that has a legal or otherwise significant impact on you. However, our e-commerce platform uses limited automated decision-making to prevent fraud, including:

  • IP Address Blacklisting: Temporarily blocking IP addresses associated with multiple failed transactions.
  • Credit Card Blacklisting: Temporarily blocking credit cards associated with blacklisted IP addresses.

Cookies

We use cookies to optimize your website experience, including:

Necessary Cookies

  • _secure_session_id – Used for site navigation.
  • cart – Supports shopping cart functionality.
  • secure_customer_sig – Used for customer login.

Analytics Cookies

  • _tracking_consent – Tracks user preferences.
  • _shopify_y – Analytics data for our e-commerce platform.

Changes

We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons.

Contact

For more information, or if you have questions about our privacy practices, please contact us:

📧 Email: support@gutovery.com
📍 Address: ITMFL Jewelry Inc., 650 S Hill St L-1, Lake Los Angeles, CA, California, United States

Last updated: August 23, 2021